Policy
Thank you for shopping with us at Akanji Studio. We strive to provide you with the highest quality products and services. Please review our refund policy below:
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Art Prints and Canvas: Due to the nature of our products being custom-made and printed on-demand, we do not offer refunds or exchanges on art prints and canvas orders unless the items arrive damaged or defective. All sales of art prints and canvas are final.
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Damaged or Defective Items: In the rare event that your art print or canvas arrives damaged or defective, please contact us immediately at [Your Contact Information] with a clear photo of the damage or defect, along with your order number. We will assess the issue and provide you with a suitable solution, which may include a replacement or refund.
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Refunds: Refunds will be issued in the original form of payment used for the purchase. Please allow 5-7 business days for the refund to be processed and reflected in your account.
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Cancellation Policy: As our art prints and canvas are custom-made to order, cancellations can only be accommodated within 24 hours of placing your order. After this time frame, orders cannot be canceled or modified.
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Contact Us: If you have any questions or concerns about our refund policy, please don't hesitate to contact us at akanjiarts@gmail.com
We are here to assist you and ensure your satisfaction with every purchase.
By completing a purchase on our website, you acknowledge that you have read and agree to abide by our refund policy.
We reserve the right to update or modify this refund policy at any time without prior notice.
Thank you for your understanding and continued support.